FAQ
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Help! I need my order, like, yesterday—can you make it happen?
We’ve got you! Rush orders are possible depending on our current production schedule. Just shoot us the details, and we’ll let you know ASAP if we can fit it in. A rush fee (20% of your invoice total) will apply, but we’ll always be upfront about costs and timing. Let’s see what we can do!
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What kind of ink do you print with (and why does it matter)?
Great question! We primarily use water-based inks because they’re soft, breathable, and environmentally friendly. Unlike thick, plasticky prints, water-based ink actually soaks into the fabric—so your designs look amazing and feel even better.
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Can I order a sample first?
Yes! We understand the importance of seeing and feeling your product before committing to a full order. You can order a blank sample—we just charge shipping and item cost.
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Are setup fees charged on reorders?
Nope! If you're placing a reorder using the same artwork and print specs, setup fees are waived. We only charge setup fees for new designs or if adjustments are needed to your existing artwork. Reordering is quick, easy, and more cost-effective—just let us know the previous order details to get started.
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Do you make more than apparel?
We’re way more than tees! We can fulfill any type of apparel, tote bags, dish towels, bandanas, hats, posters, and more. Have something unique in mind? Just ask—we love a good custom project.
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Can I provide my own apparel for printing?
Nope, sorry—we don’t print on your cousin’s old tee (or any customer-supplied garments).
To ensure top-notch quality (and zero surprises), we source all the apparel used in our printing process. That way, we can guarantee both the print and the fit are just right—no weird shrinkage, dye disasters, or mystery fabrics.
It also helps us keep our production speedy and smooth, so your order gets done right and on time.